Loss Prevention Monitoring

Pembroke & Co. offers loss prevention monitoring services, including our most requested services outlined below.

Are you interested in exploring another avenue and do not see it listed? Just ask.

Odds are we already monitor for it. We provide fully custom solutions unique to your organization. 

 

Internal Theft Monitoring

We proactively monitor for internal theft, including incorrectly ringing in orders, improper discounting, giving product for free, taking unpaid products, and fraudulent refunds. Locations are monitored daily to limit the amount of damage being done.

Inventory Shrinkage

Inventory shrinkage, whether caused by theft or inefficient operational processes, can severely impact a business’s bottom line. Our services help ensure employees are using the proper processes to eliminate shrinkage.

Lottery Theft

Any lottery misconduct can put your lottery license at risk. We proactively look for all forms of fraud, including scratching tickets without paying, not ringing in lottery wins, and more.

Incident Evidence

We know how important it is to have evidence when a potential crisis occurs. We take great care to identify exact moments and zero in where necessary. We will provide videos for insurance, fraud, or injury claims.

Cash Management & Security

Money management goes beyond locking your funds in a safe. Poor cash handling procedures cause companies to lose money and leave employees working the floor vulnerable to security issues. We can help protect your team by identifying areas for improvement.

Chargeback Disputes

When you receive a chargeback dispute notice, we will check the video to verify the legitimacy of the claim. Did the customer indeed pick up their order? Was it someone else using their credit card? We can provide photos of the person picking up the order or paying with the card so the institution can verify legitimacy on their end.

How it Works:

We utilize the systems you have in place from POS transaction data, video feed (CCTV), financial reports, guest and employee reviews, and many more. We work with all industries; quick-service restaurants (QSR), full-service restaurants, convenience stores (C-stores), micro markets, hotels, and retail locations.

An analyst reviews your store’s transaction data and video feed to monitor for theft.

An analyst consolidates a pattern of evidence into a report. The report goes through a rigorous approval process.

The report is delivered straight to your email to view wherever you are.

Interested in learning more?

Connect with us today for a free trial of our services.

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