Case Studies

This was a front-counter-only location, the kind of setup that usually limits opportunity for theft because every transaction happens in full view of the customer. That visibility did not stop it. Here is what our analysts found in the first weeks of monitoring, and what changed once it was addressed.

A multi-location QSR network had a discounting problem that looked harmless on the surface. It was costing them a significant share of their sales every single week. Here is what our analysts found, how we documented it, and what changed.

A business had grown well beyond the size it started at, but its policies and standards had not grown with it. Here is how Pembroke’s HR consulting team closed that gap, and what changed as a result.

A multi-location operator was losing recorded beverage revenue. The transactions were happening but the money was not reaching the register. Here is what our analysts found, how we documented it, and what changed for our client.