Loss Prevention
Pembroke & Co. offers proactive, trend-based, loss prevention monitoring services.
Through proactive video monitoring, we help identify and address issues such as theft, transaction discrepancies, and errors in cash management. Our vigilant approach allows you to take action before small issues escalate, keeping your operations running smoothly and your profits intact.
AI Verification
We analyze AI flags to focus only on those that are accurate. Through our AI quality assurance process, we filter out false positives and one-off issues, delivering valuable, actionable reports.
Internal Theft
We proactively monitor for internal theft, including incorrectly ringing in orders, improper discounting, giving product for free, and taking unpaid products. Locations are monitored daily to limit the amount of damage being done.
Fraudulent Refunds
By reviewing footage of transactions, we can confirm the legitimacy of refunds, ensuring that only valid returns are getting processed.
Video Evidence
We know how important it is to have evidence when a potential crisis occurs. We take great care to identify exact moments and zero in where necessary. We will provide videos for insurance, fraud, or injury claims.
Chargeback Disputes
When you receive a chargeback dispute, we will review the footage and provide evidence to fight the claim.
Cash Shortages
Poor cash handling, inadequate procedures, and fraudulent behavior can result in cash shortages. When the register doesn’t match the expected amount of cash based on transactions, we will investigate whether it was simply a mistake or employee theft.
AI Verification
We analyze AI flags to focus only on those that are accurate. Through our AI quality assurance process, we filter out false positives and one-off issues, delivering valuable, actionable reports.
Internal Theft
We proactively monitor for internal theft, including incorrectly ringing in orders, improper discounting, giving product for free, and taking unpaid products. Locations are monitored daily to limit the amount of damage being done.
Fraudulent Refunds
By reviewing footage of transactions, we can confirm the legitimacy of refunds, ensuring that only valid returns are getting processed.
Video Evidence
We know how important it is to have evidence when a potential crisis occurs. We take great care to identify exact moments and zero in where necessary. We will provide videos for insurance, fraud, or injury claims.
Chargeback Disputes
When you receive a chargeback dispute, we will review the footage and provide evidence to fight the claim.
Cash Shortages
Poor cash handling, inadequate procedures, and fraudulent behavior can result in cash shortages. When the register doesn’t match the expected amount of cash based on transactions, we will investigate whether it was simply a mistake or employee theft.
How It Works:
Our trend-based system continuously analyzes patterns over time, using proprietary algorithms to flag potential concerns in point-of-sale (POS) transactions and video surveillance feeds. This methodology allows us to proactively identify theft or other issues before they escalate.
We utilize your existing video surveillance system and plug in our technology to enhance the current usability.
An analyst proactively monitors your location.
The report is delivered straight to your email to view at your fingertips.
An analyst proactively monitors your location.
The report is delivered straight to your email to view at your fingertips.
An analyst proactively monitors your location.
An analyst consolidates a pattern of trend-based evidence into a report, which goes through a rigorous approval process.
The report is delivered straight to your email to view at your fingertips.
Beyond the Status Quo
Along with our proactive services, we are available for ad-hoc requests to best serve your needs. If there is an area of focus you’d like us to hone in on, just ask. Odds are, we’ve seen it before and already monitor for it.
Real Stories, Real Results
